Privacy policy
Last updated: December 10, 2024
This Privacy Policy describes how VIP TURISMO PARIS (the “Site”, “we”, “us” or “our”)
collects, uses and discloses your personal information when you visit, use our services, make a
purchases from vipturismoparis.com (the “Site”) or otherwise communicates with us in connection with the Site
(collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean
you as a user of the Services, whether you are a customer, site visitor or other natural person whose
information we collect in accordance with this Privacy Policy.
Please read this privacy policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes
in our practices or for other operational, legal or regulatory reasons. We will publish the
Revised privacy on the Site, we will update the “Last updated” date and take other required actions
by the applicable law.
How we collect and use your personal information
In order to provide the Services, we regularly collect personal information about you from various sources, such as
set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to
communicate with you, provide or improve the Services, comply with applicable legal obligations and make
comply with the applicable terms of service, and to protect or defend the Services, our rights and the
rights of our users or third parties.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and
uses our Services. When we use the term “personal information”, we mean information that identifies,
relate to, describe or can be associated with you. The following sections describe the categories and types
specific personal information we collect.
Information we collect directly from you
The information you send us directly through our Services may include:
- Contact information including your name, address, telephone number and e-mail address.
- Order information including your name, billing address, delivery address, order confirmation, etc.
- payment, e-mail address and telephone number.
- Account information including your username, password, security questions and other information
- used for account security purposes.
- Customer service information including the information you choose to include in communications
- with us, for example when sending a message via the Services.
Some features of the Services may require you to directly provide us with certain information about yourself.
You can choose not to provide this information, but this may prevent you from using or accessing these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services
(“Usage Data“).
to do so, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include
information
about how you access and use our Site and your account, including device information, browser information,
information about your network connection, your IP address and other information related to your interaction with
Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including suppliers and service providers
that may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account information,
- credit or debit card, billing address) to process your payment in order to process your orders
- and provide the products or services you have requested in order to fulfill our contract with you.
- When you visit our Site, open or click on emails we send or interact with our Services or advertisements, we..,
- or third parties we work with, we may automatically collect certain information using tracking technologies
- online, such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the
below, third-party sites and links.
How we use your personal information
- Supply of products and services. We use your personal information to provide the Services in order to fulfill our
- contract with you, including to process your payments, process your orders, send you notifications related to the
- your account, purchases, returns, exchanges or other transactions, to create, maintain and manage your account, organize shipping,
- facilitate returns and exchanges, and offer other features and functionalities related to your account.
- We may also enhance your shopping experience by allowing Shopify to combine your account with other services
- that you decide to use. In this case, Shopify will process your information as set out in the Shopify Privacy Policy.
- Privacy and the Consumer Privacy Policy.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example,
- to send marketing, advertising and promotional communications by e-mail, text message or post, and to
- display advertisements for products or services. This may include using your personal information to personalize
- improve the Services and advertising on our Site and other sites. In the case of EEA residents, the legal basis for
- these data processing activities is our legitimate interest in selling our products, according to
- with Art. 6 (1) (f) of the GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate or take action on
- regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and create an account,
- you will be responsible for maintaining the security of this account’s credentials. We strongly recommend that you do not share
- your username, password or other access information with anyone. If you believe your account has been compromised,
- please contact us immediately. In the case of EEA residents, the legal basis for these processing activities
- of data is our legitimate interest in keeping our website secure for you and other customers in accordance with Art. 6 (1) (f)
- of the GDPR.
- Communicating with you and improving the service. We use your personal information to provide customer service and
- to improve our services. This use is in our legitimate interest, in order to respond to you, provide effective services and
- maintain our business relationship with you, in accordance with Art. 6 (1) (f) of the GDPR.
Cookies
Like many other websites, ours also uses Cookies. For specific information about the Cookies we use on our
store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to improve our website and our products.
Services (including to remember your actions and preferences), to perform analysis and better understand the interaction of the
user with the Services (in our legitimate interest of administering, improving and optimizing the Services). We may also allow
that third parties and service providers use Cookies on our Site to better tailor the services, products and advertisements on our Site.
Website and other sites.
Most browsers automatically accept Cookies by default, but you can choose to remove or
reject Cookies in your browser settings. Remember that removing or blocking Cookies can have a negative impact
about your user experience and cause some of the Services, including certain general features and functionality,
malfunction or are no longer available. Furthermore, blocking Cookies may not completely prevent the
sharing information with third parties, such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purposes of fulfilling contracts,
legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With suppliers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, order processing and freight).
- With business and marketing partners to provide services and advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you instruct, request or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest of running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in the sections “How we collect and use your personal information” and “How we disclose personal information”:
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to upload user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to third parties and we cannot guarantee that the parties who have access to this information will keep it secure or respect your privacy. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use or misuse of any information you disclose to or receive from third parties.
Third-party sites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review the privacy and security policies and other terms and conditions of such sites. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on them. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation as to its use by us or by third parties. The inclusion of such links by us does not in itself imply any endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.
Children’s information
The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you can contact us using the contact information below and request that it be deleted.
As of the Effective Date of this Privacy Policy, to our actual knowledge, we do not “share” or “sell” (as such terms are defined by applicable law) personal information of individuals under the age of 16.
Security and retention of your information
No security measure is perfect or impenetrable and we cannot guarantee “perfect security”. In addition, any information you send us may not be secure during transportation. We recommend that you do not use insecure channels to send us sensitive or confidential information.
The length of time we retain your personal information depends on different factors, such as whether the information is necessary to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights set out below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances and, in certain cases, we may refuse your request as permitted by law.
- Right of access/knowledge: You may have the right to request access to the personal information we hold about you, including information relating to the ways in which we use and share your information.
- Right of deletion: You may have the right to request the deletion of the personal information we hold about you.
- Right of correction: You may have the right to request the correction of inaccurate personal information that we hold about you.
- Right of portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and subject to certain exceptions.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal information.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. To do so, simply reply directly to our refusal.
- Communication preference management: We may send promotional emails and you can opt out of receiving them at any time by using the unsubscribe option displayed in the emails we send. If you unsubscribe, we can still send you non-promotional emails, for example about your account or your orders.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a meaningful response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will require them to provide proof that you have authorized them to act on your behalf, and you may be required to verify their identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact information below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision. To do so, simply contact us using the contact information below, or lodge your complaint with your local data protection authority. In the case of the EEA, see a list of the supervisory authorities responsible for data protection here.
International users
We may transfer, store and process your personal information outside the country where you live. Your personal information is also processed by team members, third-party service providers and partners in these countries.
If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or other equivalent contracts issued by the relevant UK competent authority, if applicable, unless the data transfer is to a country that has been proven to offer an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us, send an e-mail to reservas@vipturismoparis.com or contact us at Rua Cerca do Colegio C, Portimao, PT-08, 8500-578, PT.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller of your personal information.
